Question 1

How to Add a Meeting Room to Outlook or Office 365 for Free

Accepted Answer

How to Add a Meeting Room to Outlook or Office 365 for Free

How to add a meeting room to Outlook & Office 365 for Free

If you’ve been a part of an organization with Meeting Rooms integrated into Outlook and Office 365, you know how easy and convenient it is to manage and book conference rooms right from your Outlook or mobile calendar.

To do this, you can take advantage of a feature hidden-away in your Office 365 account called Resource Mailboxes.

Resource Mailboxes get their own email address @ your domain, and can be added to your Office 365 organization without any additional licenses (so, they’re free). They will appear as Meeting Rooms or Locations in Outlook, and contain some pre-configured logic to automate the process of accepting / declining reservations (on a first-come, first-served basis), to avoid double-booking.

You can read more here: https://support.office.com/en-us/article/Room-and-equipment-mailboxes-9f518a6d-1e2c-4d44-93f3-e19013a1552b

But how do you get those rooms to show up in Outlook? Just follow this simple guide.

In a hurry? We also cover the entire process in this short video.

1. Log into your Office 365 Admin Portal.

Log into portal.office365.com, and navigate to your Admin Portal. You can access the admin portal from the waffle menu.

2. Create a new meeting room.

To get star

Question 2

Getting Started Guide for Office 365

Accepted Answer

Getting Started Guide for Office 365

Setting up your first meeting rooms for Office 365

Default display

In this article, we'll cover the entire process for setting up Meeting Room displays for Office 365. The first portion of this guide occurs in the Office 365 Admin Portal. So, if you rely on another IT administrator to manage your Office 365 tenant, you'll want to include that person for step 1.

Project Outline:

Create Room Resource Mailboxes in Office 365
Create Meeting Room Displays in Meeting Room 365
Set up hardware in your office

Step One: Create Room Resource Mailboxes in Office 365

The first (and most complicated) step is to create your resource mailboxes in Office 365. Each meeting room in your space will need to be assigned a Resource Mailbox from the Office 365 Admin Portal.

This gives it a unique email address and calendar, which will accept and manage meeting invites on behalf of your room.

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The tricky part is at the end: you will need to perform a password reset to retrieve (or create) a password for each resource mailbox.

An in-depth guide can be found here.

Step Two: Create Meeting Room Displays in Meeting Room 365

Next, you will create your Meeting Room displays in Meeting R

Question 3

Getting Started Guide for Exchange Users

Accepted Answer

Getting Started Guide for Exchange Users

Setting up your first Meeting Room Displays on Microsoft Exchange

In this article, we'll cover the entire process for setting up Meeting Room displays for Office 365. The first portion of this guide occurs in the Office 365 Admin Portal. So, if you rely on another IT administrator to manage your Office 365 tenant, you'll want to include that person for step 1.

Project Outline:

Create Room Resource Mailboxes in Exchange
Test Exchange Credentials using the Meeting Room 365 app / Exchange
Create Meeting Room Displays in Meeting Room 365
Set up hardware in your office

Step One: Create Room Resource Mailboxes in Exchange

a. Configure a Resource Mailbox

The easiest way to configure a new Resource Mailbox for Exchange 2007–2016 is via Exchange Management Shell. Alternatively, Exchange Management Console (EMC) provides an interface for creating resource mailboxes.

If you're on hosted exchange (Godaddy, Rackspace, etc.), steps may vary.

Follow https://technet.microsoft.com/en-us/library/jj215781(v=exchg.160).aspx to see instructions on creating a Resource mailbox on Exchange 2013/2016.

Alternatively, follow https://technet.microsoft.com/en-us/library/bb124952(v=exchg.141).aspx to see instructions on creating a Resource Mailbox on Exchange 2007/2010.

**b. Configure Resou

Question 4

Getting Started Guide for G Suite

Accepted Answer

Getting Started Guide for Google Workspace

Setting up your first meeting rooms for Google Workspace

In this article, we'll cover the entire process for setting up Meeting Room displays for Google Workspace. The first half of this process occurs in the Google Workspace Admin Console. So, if you rely on another IT administrator to manage your Google Workspace tenant, you'll want to include that person for steps 1-3.

Project Outline:

Create a Google Workspace Service User Account in the Google Workspace Admin Console
Create Resource Calendar(s) in the Google Workspace Admin Console
Share Calendars with your Service User
Set up Meeting Rooms in Meeting Room 365
Set up hardware in your office

Step One: Create a Service User in the Google Workspace Admin Console

The first step is to create a Google Workspace service user, which can read your resource calendar data on behalf of Meeting Room 365 (i.e. calendars@yourdomain.com or mr365@yourdomain.com , etc.).

This user will need to be (at minimum) a limited admin, usually a Service Admin.

This process takes place in the Google Workspace Admin Console, and a detailed guide can be found here.

Step Two: Create Resource Cal

Question 5

Display shows organizer’s name instead of subject

Accepted Answer

Display shows organizer’s name instead of subject

Solution to a common Office 365 & Exchange Resource Mailbox Issue

In Office 365 & Microsoft Exchange, by default, your resource mailbox won’t show your Meeting Subject. Instead, it replaces this with your organizer’s name. This occurs for privacy reasons, but it’s only the default. Most organizations opt to see meeting subjects instead.

Consider the following:

A Resource mailbox is configured to AutoAccept in an Microsoft Exchange Server or Office 365 environment.
You send a meeting request to the Resource mailbox.
The meeting request is accepted automatically, and the meeting subject is displayed correctly in the organizer’s mailbox.

In this scenario, when you log on to the Resource mailbox, you see that the meeting subject is replaced with the organizer’s name.

Why is this happening?

This is default behavior for Exchange Web Services and Office 365. It occurs because two configuration parameters, AddOrganizerToSubject and DeleteSubject are set to $True.

Solution

The good news is, you don’t have to open PowerShell to update this setting. You can update it directly from the Meeting Room 365 admin portal.

Just click

Question 6

My meetings stopped appearing (Office 365)

Accepted Answer

My meetings stopped appearing (Office 365)

How to re-authorize MR365 access to Office 365 (if expired or revoked)

You may have received a message from Meeting Room 365, similar to the one below, or noticed that Office 365 meetings no longer appear on your display.

This is an automated message from Meeting Room 365.

We're getting an error response from a Microsoft API being accessed to support your Meeting Room 365 display.

This can be caused by a number of factors, however, the issue is that Office 365 no longer believes Meeting Room 365 has access to read your calendar.

Re-authorize Meeting Room 365

You can resolve this issue by re-authorizing Meeting Room 365 for access to Office 365 via the admin portal.

You can do that by repeating a portion of the setup process, which may have changed since you first set up your displays.

From https://manage.meetingroom365.com/#/new?office-365 you can skip directly to the second tab (Connect An Office 365 Account).

Click Sign in with Office 365 and when you're returned, it should give you your display key.

That should resolve the issue. Let us know if you run into any issues.

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