• Architecture, Security, & Compliance

  Architecture, Security, and Privacy Last updated on June 20th, 2019 You can download a PDF version of this document here. Our Systems Our systems primarily reside in Digitalocean & AWS, and are architected as follows: Tablet displays operate via a native web app, which securely authenticates and accesses thirFew readers

• Where can I find my display key?

  Where can I find my display key? If a display key is required during provisioning, it will appear after the first sign in to a tablet display. However, if you don't see this, it will be displayed each time the application starts, for 30 seconds, in the bottom left corner of the application, along with the Logout button. To show the key again, close the app and restart it. In this example, the display key is fooallbars : (https://storage.crisp.chat/users/helpdesk/wFew readers

• On iOS 12, I am having an issue with Guided Access Mode and brightness settings

  On iOS 12, I am having an issue with Guided Access Mode and brightness settings There is a new issue in iOS 12 which requires a configuration change to re-enable brightness settings when using Guided Access mode iOS 12 introduced a regression, which was tracked for several months as an open bug, which caused Power settings (including display and brightness) to be ignored when guided access mode was enabled, for all iOS 12 devices. After a recent update (iOS 12.1.1), a fix has been releFew readers

• What Permissions do I need to grant to Meeting Room 365 for Office 365?

  What Permissions do I need to grant to Meeting Room 365 for Office 365? We care a lot about privacy & security as well, and I'm glad you reached out to learn more. We've taken great care to design our app to request the minimum number of permissions required to facilitate display functionality, and store as little data as possible. In doing so, we do not require any administrator-level privileges for Office 365, only user-level access for a resource mailbox (which has little access to syFew readers

• How to Create a Room Finder Key

  How to Create a Room Finder Key A room finder key lets you make groups of displays and shows only rooms from its own group. This feature is very useful for users with multiple offices and/or for users who like to split displays by floor. In this article, we have created a simple guide on how to create a Room Finder Key. First, log in to Meetingroom365.com using your account credentials. (https://storage.crisp.chat/users/helpdesk/website/361Few readers

• How to Force Clear Cache in iOS 9+

  How to Force Clear Cache in iOS 9+ Some persistent issues are sometimes caused by invalid caching on the tablet, so as part of device troubleshooting you may be asked to clear your iOS device cache manually. This can be accomplished via Settings -Safari -Clear History and Website Data (in the settings app). 1. From the Settings app, select Safari on the left Select Clear (httpFew readers

• If I need to mount multiple displays which correspond to the same calendar, how will I be charged?

  If I need to mount multiple displays which correspond to the same calendar, how will I be charged? Some customers wish to mount multiple displays in their office corresponding to the same Meeting Room or Resource Mailbox / Calendar. In these cases, we do not charge for multiple displays. If you have any questions, please feel free to reach out!Few readers

• Google Play Beta Testing

  Opting in to Beta releases of Meeting Room 365 We allow any user who wishes to opt-in to beta releases of Meeting Room 365 to do so via the following URL: https://play.google.com/apps/testing/com.meetingroom365.app Any user who wishes to opt-in to beta releases for the Display Joy Android TV application can do so here: https://play.google.com/apps/testing/com.displayjoyFew readers

• Integrating Status LEDs with Meeting Room Displays

  Hardware which supports software tones Many hardware solutions support status LEDs by playing software tones through the device's speaker. We fully support these devices and can help you set up an integration using the advanced configuration keys availableTone and occupiedTone. Please reach out to your hardware vendor for more details on how your device can be configured with audible tones. HarFew readers

• Configuring an Office 365 Service User with access to all Room Resource Mailboxes (PowerShell)

  In a scenario where you are managing a large number of resource mailboxes, you may not want to assign delegation or impersonation privileges on a mailbox by mailbox basis. For Microsoft Office 365 and Exchange environments, you can easily create a service user who has access to all Room Resource mailboxes on your tenant in just 3 lines of PowerShell. PowerShellFew readers

• Misc. FAQs

  FAQs The display forces the tablet screen to always be on. How do I override settings that keep the display from idling or sleeping? You can override the default behavior by setting a flag on your display configuration, called allowSleep. This is done in the advanced configuration editor. You can also set up the display to dim on a schedule if you prefer. I'm trying to use a YouTube video as an animated background. How do I do that? You can copy any Youtube URL and change /watch?Few readers

• Automatically add a Teams meeting to each Office 365 Instant Reservation

  Configure a Meeting Room 365 Display to automatically add a Teams meeting URL to each instant reservation made from the tablet: If enabled, this will add a Teams for Business meeting automatically to each instant reservation. This should work similarly to the Office 365 setting that already exists, to add teams meetings automatically to each new event on the room. This can be deployed in tandem or separately from this Office 365 setting. Make all meetings Teams meetings (https://storage.Few readers

• AppConfig compatible MDM configuration (Including JAMF Pro)

  You can configure an AppConfig compatible MDM (Like Jamf Pro) to manage your app installation (for com.meetingroom365.app from the App Store) On iOS, values are obtained from UserDefaults in com.apple.configuration.managed. Intune has also adopted this for iOS device management. To generate a custom Plist for your display key, and set up a device, start here: https://generator.appconfig.jamfresearch.com/generator You'll need our Specfile, from here: https://www.meetingroom365.com/apps/mr3Few readers

• Display Key vs. Legacy App Key: Which one to use?

  Display Key vs. Legacy App Key: Which one to use? We have upgraded our iOS and Android apps to use more reliable, but less customizable native elements in some portions of the display. This allows us to better support a range of devices that may not perform well using the standard app, which is based on a webview. However, to maintain 100% compatibility through the upgrade prFew readers

• How Exactly does Motion Detection Work?

  Here are the precise rules which govern how motion detection works with Meeting Room 365, Via our IFTTT or Density.io integrations: Whenever you ping the webhook (via a motion detection event, in IFTTT or Density.io), it tells our system there was motion detected in your room. This updates a value for the time motion was last detected in the room. When checked, if there was motion in the room in the last 6 minutes, it is marked as occupied by presenFew readers

• Adjust Auto-accept settings for Google Worksplace

  In Google Workspace, your resource calendars should automatically reject meetings with conflicts and operate on a first-come, first-served basis (unless they were created before 2019). If you need to adjust auto-accept settings for Google Workspace, or double check that it is enabled, take a look at the steps below to find your resource calendar settings. The trick is, you have to navigate to a resource calendar page via your Google Calendar, and there is no list of resource calendars to enterFew readers

• Enterprise Support Options

  Provisioning & Deployment In the past we have offered a paid add-on service for large projects where we assign team members to help you provision accounts in your own Office 365 or Google Workspace, and set up meeting room displays in our software. We still do, but this is provided at no additional cost to most customers. Reach out to support if you think you may need assistance completing your project due to size. We’re happy to help! Single-sign on Integrations Our system is designedFew readers

• Anti-Tariff Protection Policy

  We want to address any concerns regarding potential tariffs on digital products. Under CUSMA/USMCA Article 19.3, tariffs are not imposed on digital products transmitted electronically:Few readers